The new General Manager of the Electricity Company of Ghana Ltd for Volta has pledged his utmost commitment to make Volta ECG the best among its eight administrative regions in Ghana.
Ing. Delali Oklu made this disclosure when he paid a working visit to Akatsi District to familiarize himself with his staff within the district.
He disclosed that his outfit will conduct customer survey in other to find out how their customers think of their services so far.
“First of all we will conduct customer survey; we want to find out how our customers think of our services as at now. So we are preparing a questionnaire for our customers to find out what they think of our services in terms of the reliability of the supply or any challenges that they face with the service that we render to them.
And we will also engage our customers, the assembly members, opinion members, political authorities as well as our traditional authorities on what they expect from us as a company because we need to know what they expect from us”.
That he said would improve revenue and losses minimization.
In his welcome address, the immediate past Ag. District Manager of ECG for Akatsi, Mr James Yevunya on behalf of the new District Manager outlined some of the success stories chalked by the district regarding revenue mobilization etc.
He also touched on the composition of the district as well as the status-quo of all ECG activities in the district. He expressed his excitement to the new Regional Manager and his team for the visit and further assured them of their effort to raise the standard of their operations in the district.
Mr Yevunya further mentioned a total number of customer population to be twenty three thousand, nine hundred and ninety seven (23,997) for Akatsi District of the Electricity company of Ghana Ltd as at January this year.
Ing. Delali Oklu was accompanied by the regional commercial manager, Mr. Sylvester Abrefa Besa, regional accounts manager Mrs. Modesta kokoroko, regional revenue protection manager Ing. Sam Addy, regional material and transport manager Mr. George Addey, Ag. regional human resource manager Mr. Michael Boamah as well as the regional public relations officer Mr. Fred Baimbill.
Briefing the media after an encounter with management and staff from the district,Ing. Delali Oklu said his vision is to make Volta ECG the best among the regions.
Story by: AGBAXODE KOBLA EMMANUEL